The platform includes a monitoring system focused on maximizing the impact of change management

Retail Analytics Lab

Monitoring and
Maintenance System.

Platform Support Actions

  • Monitoring of platform usage (frequency and amplitude) with tracking and weekly goals segmented by user
  • Real-time support with internal and external users via chat connecting them immediately to our team
  • Attention to requirements, evaluation, and incorporation of additions and/or improvements to the platform
  • Implementation of visual design improvements following best practices in data analysis
  • Technological updating of the platform as needed

The monitoring performed by our specialized team becomes an intelligent alert system that focuses our clients’ efforts areas for opportunity and improvement