The platform includes a monitoring system focused on maximizing the impact of change management
Retail Analytics Lab
Monitoring and
Maintenance System.
Platform Support Actions
- Monitoring of platform usage (frequency and amplitude) with tracking and weekly goals segmented by user
- Real-time support with internal and external users via chat connecting them immediately to our team
- Attention to requirements, evaluation, and incorporation of additions and/or improvements to the platform
- Implementation of visual design improvements following best practices in data analysis
- Technological updating of the platform as needed
